Terrible customer service, I had to call 3 times and send 3 emails to get a refund on a product that they charged me twice by mistake.
They are also very slow at answering emails as we reached out to them before for a product request and it took them 3 weeks to answer.
Would not recommend...
It is very rare to experience as good a service and kindness, as the one I experienced with Enghave Motor. So I feel that the story really deserves to be shared:
We bought an old moped which was to be used for a bachelor party. It worked fine when we got it but the day before the party we suddenly could not start it. I found the number for Enghave Motor online and called them - Per from the workshop answered the phone and advised me, that the moped was too old so they didnt have spare parts for it on stock and they had a man sick that day, so they were unable to fix it the same day.
When I told him that it was to be used for a bachelor party the next day and that they were my last option he immediately told me to try and come by with it, then they would see what they could do. Two hours later I came to the workshop and in 20 minutes they had it starting again.
They really saved the day for a all of us - a big thanks from here!!!