Cykelbasen in København

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comments 5

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  Nicole Cherine

  :: 20 February 2018 19:45:33

  Værste service nogensinde !!!

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  Fabio Krauss Stabel

  :: 01 February 2017 14:56:14

  Good service. Ok prices... 89 DKK to patch a tire

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  Simon Nielsen

  :: 12 January 2017 20:50:18

  Utrolig god service !!! :)

• en

  misterium09

  :: 11 January 2017 16:36:02

  Trick you into paying more! I brought my bike because of a flat tyre there. I don't know much about bikes. So I asked him what the problem is and how much the fixing costs. He told me that he does not know but it depends if he can just fix the tube or has to replace the tube. I trusted him because of my lack of knowledge. I payed (89 Kroner), picked up my bike and drove home (500m). The next day, my tyre was flat again. Went back to the store and asked why it is flat again. Then they told me that it is probably because my tyre is in bad condition. They had my phone number. Why not calling me before and tell me that a fixing of the tube does not make sense? So they repaired my whole tyre and tube and let me pay the full charge again (329 Kroner), even though they knew before what the problem is. I asked if I can only pay the difference (329-89Kroner), but they did not agree. Both employees didn't seem to understand the problem. They stated that it was my fault to use the bike again with the bad tyre. I think this is really bad customer service. Not gonna use this shop again.

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  Ask Stig Kistvad

  :: 31 May 2016 07:51:16

  Jeg fik lavet min kæde meget billigere fordi jeg lige havde betalt for en kæde hos Bryggens City Cykler (aldrig gå derhen!!) som var sat helt forkert på. Super hurtig og kompetent service, det tog kun 15 min. Kan klart anbefales.