Borgergade Vask & Rens Aps in København

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comments 5

• da

  philip kludt

  :: 12 January 2018 00:50:51

  Det var noget lort

• en

  Yousaf Malik

  :: 20 October 2016 17:47:41

  240Kr for washing and drying of up to 4kg of laundry! Suffice to say, I had well under 4kg; however, the chronic lack of laundrettes in Copenhagen necessitated using this service. Aside from this, my entire experience here was very strange. Upon entering, I asked if I could use the laundry service and was told by a rather miserable man that they didn't have a laundry service - despite the word "laundry" being written in English in the window. Initially, I couldn't tell if he was trying (and failing) to be funny in a sarcastic manner; however, within seconds and without explaining, he took my bag of laundry, indicating that they do it rather than me. When he asked me when I wanted it back, I said "as soon as possible", to which he replied "what does that mean? Today?" - as if for such a price it would be reasonable to have to wait an entire day. Not only is the price scandalous, but when I went to collect the washing a few hours later, items were inside out and folded badly. Furthermore, in a city where even the kebab houses accept credit and debit cards, this may be the only business that doesn't. The only redeeming elements of my experience were that the washing and drying was done within 4 hours and the young man I collected the laundry from was significantly more pleasant than the older man I dealt with earlier in the day. I did find a self-service laundrette in Frederiksberg later that day - I could have gone there by cab and still had change!

• da

  Lene Stephansen

  :: 15 March 2016 20:53:14

  Fik renset min næsten nye silkebluse fra Hilfiger, som kun var let beskidt. Fik den tilbage med store skjolder og tråde der var revet op. Gik tilbage med bluse og reklamerede, den venlige dame anerkendte den ikke skulle se sådan ud og sendte den til reklamation og undersøgelse. Fik besked om at chefen ville kontakte mig et par uger efter. En måned senere rykker jeg og får afvist fuldkommen at de har gjort noget galt. Fik allernådigst 50% af blusens pris retur. Men den kan desværre ikke genskaffes!

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  Kalle Kortelainen

  :: 21 August 2015 05:54:56

  KATASTROFE!!! Alaska Vask & Rens mistede min J.Lindeberg blazer 2010. De nægtede at erstatte og fandt på flere historier om at det ikke kunne være deres fejl. Jeg meldte det til Forbrugerrådet og gik igennem en lang retsproces og VANDT sagen. Trods dette så har Alaska rens nægtet at betale erstatning og jeg har aldrig set hverken min blazer eller penge!

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  Lis Vadmand

  :: 13 April 2014 12:06:17

  Betalte 275 kr. for rens af en Pajar-jakke, som ikke var blevet renset. Insisterede på at få mine penge tilbage, men ekspedienten lovede at ringe til mig for en aftale om refusion. Blev aldrig ringet op og henvendte mig atter i butikken, hvor beskeden var, at man havde forlagt mit mobilnummer. Herefter var 'tilbudet' at vaske min jakke for mig, hvilket jeg takkede nej til, da jeg ikke har tillid til, at de kan finde ud af at håndtere min dejlige jakke. Således har jeg betalt dyrt for en service, jeg aldrig har fået.